A.     INVOICES ARE DUE IMMEDIATELY UPON RECEIPT.  A VISA OR MASTERCARD NUMBER IS REQUIRED TO SECURE A WORK ORDER AND A ONE HOUR MINIMUM SERVICE CHARGE WILL BE TAKEN AS A DEPOSIT ON THE CARD.  THE CARD WILL BE CHARGED AGAIN FOR THE FINAL BALANCE OF THE INVOICE IF IT GOES UNPAID FOR MORE THAN 10 DAYS FROM THE INVOICE DATE OR IF REQUESTED TO BE CHARGED BY THE CUSTOMER , UNLESS OTHER PAYMENT ARRANGEMENTS ARE MADE.  RETURNED CHECKS AND DECLINED CREDIT CARDS ARE SUBJECT TO A $25.00 ADMINISTRATIVE FEE.  IF A CREDIT CARD CHARGED DUE TO NON-PAYMENT OF THE INVOICE IS DECLINED, INTEREST FEES WILL APPLY.  A 1.5 % INTEREST FEE WILL BE ADDED PER MONTH ON UNPAID INVOICES.  NEW WORK WILL NOT COMMENCE UNTIL THE BALANCE OF PREVIOUS JOBS IS PAID IN FULL.  WARRANTY WILL NOT BE PERFORMED OR HONORED UNTIL THE BALANCE OF THE PARTS AND LABOR TIME BILLED IS PAID IN FULL.

B.     AN EXPRESS MECHANIC’S LIEN IS ACKNOWLEDGED ON THE CUSTOMER’S VESSEL/PROPERTY TO SECURE THE AMOUNT OF SERVICE/REPAIRS THERETO.  VESSELS/PROPERTY WITH OVERDUE INVOICES AND THEIR CONTENTS MAY BE SOLD AT AUCTION FOR FAILURE TO PAY CHARGES AFTER 90 DAYS FROM INVOICE DATE. 

C.     A MINIMUM DEPOSIT OF $85.00, FOR THE MINIMUM ONE-HOUR SERVICE CALL, IS REQUIRED TO SECURE SERVICE AND MUST ACCOMPANY A WORK ORDER AUTHORIZATION FORM (TO BE OBTAINED FROM NICHOLSON MARINE), FILLED OUT IN ITS ENTIRETY AND SIGNED BY THE BOAT OWNER. AN ADDITIONAL DEPOSIT MAY BE REQUESTED FOR ENGINE SURVEYS, WINTERIZATIONS AND COMMISSIONINGS, OR IF THE AMOUNT OF WORK AND/OR PARTS IS ANTICIPATED TO BE GREATER THAN $500.00.  LABOR RATE IN WEST BAY OUTSIDE WARWICK/EAST GREENWICH IS $89.00 PER HOUR PLUS TRAVEL, FUEL COSTS AND APPLICABLE TOLLS AND PARKING FEES. HIGHER DEPOSITS MAY BE REQUIRED FOR WARRANTY DEDUCTIBLES OR BEYOND WEST BAY.

D.     ONCE A WORK ORDER FORM IS SUBMITTED TO NICHOLSON MARINE AND SIGNED BY THE CUSTOMER, THESE TERMS APPLY TO ALL FUTURE AND ADDITIONAL SERVICE CALLS REQUESTED BY THE CUSTOMER REGARDLESS OF WHETHER ADDITIONAL WORK ORDER FORMS ARE SUBMITTED:  THESE TERMS APPLY FOR THE DURATION OF THE SERVICE RELATIONSHIP BETWEEN THE CUSTOMER AND NICHOLSON MARINE.

E.     CUSTOMERS SEEKING ESTIMATES MUST PAY THE MINIMUM DEPOSIT (SEE A) TO RECEIVE A ONE-HOUR “ESTIMATE VISIT” TO YOUR VESSEL, WHICH WILL BE CREDITED TO ACTUAL LABOR ON YOUR FINAL BILL, BUT IS NON-REFUNDABLE SHOULD YOU CHOOSE NOT TO HAVE THE ESTIMATED WORK COMPLETED BY NICHOLSON MARINE SERVICES. 

F.     THE LABOR RATE FOR T/M (TIME AND MATERIALS) JOBS IS $93.50 PER HOUR.  A DISCOUNTED RATE OF $85.00 PER HOUR APPLIES FOR NON-WARRANTY JOBS WITHIN WARWICK/EAST GREENWICH, EFFECTIVE APRIL 1 – DECEMBER 31, 2009.  DISCOUNTED HOURLY RATE FOR JOBS IN WEST BAY OUTSIDE WARWICK/EAST GREENWICH IS $89.00 PER HOUR PLUS TRAVEL FEE, WHICH IS CHARGED AS HOURLY RATE FROM TIME TECHNICIAN LEAVES NICHOLSON MARINE PREMISES UNTIL TIME TECHNICIAN RETURNS TO NICHOLSON MARINE PREMISES, PLUS TOLLS, PARKING, AND FUEL CHARGE, EFFECTIVE APRIL 1 – DECEMBER 31, 2009.  NICHOLSON MARINE ENCOURAGES TRAILERABLE BOATS TO BE BROUGHT BY LAND TO OUR SHOP LOCATION AND ALSO OFFERS FREE USE OF ITS IN-WATER SERVICE SLIP AND MOORING AT WHARF MARINA, WITH ADVANCE PERMISSION WHILE REPAIRS ARE BEING DONE, AS A CONVENIENT ALTERNATIVE TO TRAVEL FEES.

G.     NICHOLSON MARINE SERVICES RESERVES THE RIGHT TO DENY SERVICE TO ANY CUSTOMER AND/OR VESSEL WITH OR WITHOUT CAUSE.      

H.     LABOR IS WARRANTEED FOR 90 DAYS FROM INVOICE DATE ON RECREATIONAL VESSELS ONLY, REGARDLESS OF LOCATION OR HOURS OF USAGE.  WARRANTY IS VOID WHEN A SECOND PARTY, INCLUDING THE OWNER, PERFORMS WORK.  NICHOLSON MARINE IS NOT RESPONSIBLE FOR LOSS OR DAMAGE TO VESSEL/PROPERTY, OR ARTICLES LEFT THEREIN OR WITH, IN CASE OF FIRE, THEFT, ACCIDENT, INCLEMENT WEATHER CONDITIONS OR ANY OTHER CAUSE.  INVOICE MUST BE PAID AND ACCOUNT IN GOOD STANDING FOR LABOR TO BE WARRANTEED.

PARTS RETURNS

UNDAMAGED PARTS IN THEIR ORIGINAL PACKAGE MAY BE RETURNED WITHIN 14 DAYS OF PURCHASE WHEN ACCOMPANIED BY THE ORIGINAL RECEIPT, AND MAY BE SUBJECT TO SHIPPING FEES AND A RESTOCKING FEE OF UP TO 25%.  A MASTERCARD OR VISA IS REQUIRED FOR ALL SPECIAL ORDER PARTS AND SHIPPING WILL BE CHARGED TO THE CUSTOMER IF APPLICABLE.  FAULTY PARTS DUE TO MANUFACTURER’S DEFECT MAY BE REPLACED ACCORDING TO MANUFACTURER’S INDIVIDUAL WARRANTY RULES.  WASTE SYSTEM PARTS ARE NOT RETURNABLE IF OPENED.  ENGINES AND GENERATORS ARE NOT RETURNABLE - ISSUES MUST BE ADDRESSED THROUGH WARRANTY CLAIMS OR RETAIL WORK.

CUSTOMERS MUST PICK UP THEIR VESSEL/PROPERTY IMMEDIATELY UPON SERVICE COMPLETION OR STORAGE PICK-UP DATE AND MUST REMIT PAYMENT IN FULL BEFORE VESSEL/PROPERTY IS RELEASED BY NICHOLSON MARINE. VESSELS, OUTDRIVES, ENGINES, AND ALL OTHER PARTS LEFT AT NICHOLSON MARINE SERVICES BY THE CUSTOMER FOR MORE THAN 10 DAYS FROM INVOICE DATE ARE SUBJECT TO STORAGE FEES.  NICHOLSON MARINE SERVICES RESERVES THE RIGHT TO DISCARD UNCLAIMED PROPERTY AFTER 30 DAYS FROM INVOICE DATE. AN EXPRESS MECHANIC’S LIEN IS ACKNOWLEDGED ON THE VESSEL/PROPERTY TO SECURE THE AMOUNT OF REPAIRS THERETO.  PROPERTY INCLUDING VESSELS AND THEIR CONTENTS LEFT AT NICHOLSON MARINE SERVICES MAY BE SOLD AT PUBLIC AUCTION FOR FAILURE TO PAY CHARGES AFTER 90 DAYS FROM INVOICE DATE.